Organize purchase records in one place
The app is intended to keep product details, proof of purchase, coverage windows, and recall review history attached to the same record so that claims or safety checks are easier to handle later.
Terms
Holdward is an organizing tool. Coverage eligibility, recall remedies, and claim outcomes still come from the original source.
These terms set expectations for how the product should be used during beta. The app is designed to keep purchase proof, warranty details, reminders, and recall review easier to manage, but it does not replace the retailer, manufacturer, protection-plan provider, insurer, or official recall notice.
What the product is for
The product should help people stay organized, move faster, and make better follow-up decisions.
Support reminders and earlier review
Reminder schedules, status indicators, and recall matching are meant to surface items that may need attention before a deadline or safety issue is missed.
Keep the user in control of saved records
OCR, pasted-text analysis, and document import can suggest fields, but users remain responsible for reviewing what is saved to the record.
What the product does not promise
Important decisions should still be confirmed with the party that actually controls the outcome.
It does not determine coverage eligibility
Warranty dates, plan names, and reminder timing in the app are helpful references, but actual eligibility, exclusions, reimbursement, and claim approval come from the seller, manufacturer, insurer, or plan provider.
It does not replace the official recall notice
Recall matches are prompts to review. Hazard details, affected models, remedy steps, and final instructions should always be confirmed on the official recall source.
It does not guarantee uninterrupted reminders or alerts
Reminder and recall behavior depends on saved data quality, configuration, background-job health, and deployment environment. Missing or incorrect records can lead to incomplete results.
Account and document responsibilities
Trust depends on accurate records, lawful uploads, and keeping account access protected.
Protect your sign-in credentials
You are responsible for activity performed through your account. Passwords should be kept private, and shared devices should be used carefully.
Upload only documents you can store and review
Do not upload receipts, files, or other records that you do not have the right to keep or use. Uploaded documents should relate to your own legitimate purchase and coverage tracking.
Keep records accurate when they matter
If you rely on the product for claim prep, reminders, or recall review, keep purchase dates, models, coverage terms, and status decisions aligned with the real-world record.
Availability, beta changes, and limits
The product can evolve, and different environments may not behave the same way.
Features can vary by deployment
OCR support, reminder delivery, recall sync, storage location, and background jobs may differ between local, test, and hosted environments.
Beta behavior may change
Labels, workflows, limits, and feature availability may change as the product improves, especially where the goal is to make the experience clearer, safer, or more reliable.
Use the product with reasonable judgment
The app is meant to support organization and review. It should not be the only source used for urgent safety decisions, legal disputes, or reimbursement claims.